Your data, privacy and security explained. We are committed to protecting your personal information and being transparent about how we use it.
Welcome to Travel & Transit. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you visit our website or use our services.
When you use our services, we may collect the following personal data:
Name — to identify you and personalise your booking.
Email address — to send booking confirmations and communications.
Phone number — for driver communication and support.
Payment details — to process your booking securely.
This data is collected when you make a payment or enter your personal details during the booking process.
We use the collected data for the following purposes:
To process and confirm bookings.
To provide customer support throughout your journey.
To send promotional emails and newsletters. You can unsubscribe at any time by following the link in any email we send you.
We do not sell or share your personal data with third parties, except when necessary for processing payments. Payment details are securely handled by our payment processors and are never stored on our own servers.
Your personal data is stored on secure servers. We retain customer data for six (6) months, after which it is securely deleted unless required for legal or operational reasons. We apply industry-standard security measures to protect your data from unauthorised access, disclosure or loss.
We use tracking tools such as Google Analytics and Facebook Pixel to improve our services and marketing efforts. These tools help us understand how visitors use our website so we can continue to improve the experience.
Currently, we do not offer an option to opt out of tracking directly on our website. If you have concerns about this, please contact us at info@travelandtransit.com.
You have the following rights regarding your personal data:
Access — You can request a copy of the personal data we hold about you.
Modification — You can modify your personal data by logging into your account.
Deletion — You can request deletion of your data by contacting us at info@travelandtransit.com.
Since we serve users worldwide, we comply with global data protection regulations, including the General Data Protection Regulation (GDPR) for EU users. If you are an EU resident, you may request access, correction or deletion of your personal data at any time by contacting us directly.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email or a website notification. We encourage you to review this page periodically to stay informed.
For any questions or concerns regarding your privacy or the use of your personal data, please reach out to us:
Email: info@travelandtransit.com
Phone: +31 20 308 60 65
Get in touch and we’ll respond within one business day.